FAQs

WHAT TYPE OF MATERIALS DO YOU USE?

WGE watches were designed to look and feel great by using steel or alloy casings. Bracelets are also alloy or agate. We also incorporate leather or rubber bands for watches and bracelets.

WHAT TYPE OF WATCH MOVEMENT IS USED?

We use precision quartz movements which is one of the most reliable and well known in the industry.

IS THERE A RETURN POLICY ON WGE PRODUCTS?

Yes, we offer a 30 day money back guarantee on all products at WGE. Please see our Returns Policy section for details.

HOW MUCH DOES SHIPPING COST?

ePacket shipping only costs less than $5 depending on the product. Order over $20 and get free shipping!

HOW LONG DOES SHIPPING TAKE?

The average shipping time varies between 7 and 14 days. Visit our Shipping & Delivery Information section for details.

WHAT IS YOUR RETURN/EXCHANGE PROCEDURE?

Any product can be returned or exchanged for a full refund within 30 days of delivery. Please visit our Returns Center section for the return procedure.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We gladly accept most major credit cards such as Visa, MasterCard, American Express, Discover used with PayPal.

HOW SECURE IS THIS STORE?

Our online store uses Shopify to accept payments. It automatically encrypts your confidential information in transit from your computer to ours so using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

HOW DO I BECOME A WGE RESELLER?

Please visit our Influencer Program section and follow the instructions.